Apartment Services Representative Job at EAGLE TOWING INC, Lilburn, GA

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  • EAGLE TOWING INC
  • Lilburn, GA

Job Description

Company Description

We are a family-owned, women-led towing and impound company specializing in parking enforcement services for apartment complexes and a range of commercial properties such as gas stations, warehouses, and more. While we also handle standard towing, our core focus is partnering with property managers to maintain compliance and organization through consistent, professional vehicle monitoring.

Each month, our trained field team visits contracted properties to inspect all vehicles on-site for code and property rule compliance. Vehicles in violation are stickered, photographed, and recorded in a shared log used by leasing offices to manage resident communications and track corrections. On the scheduled tow date, we return to the property, consult with the leasing office, recheck vehicles, and—only after confirming unresolved violations—secure written authorization before initiating any tow.

Since acquiring the business four years ago, we’ve experienced over 800% growth in active contracts and significantly increased our revenue through dedication, efficiency, and reputation.

What sets us apart is our attention to detail, commitment to fairness, and deep respect for our clients and the communities they manage. We strive to be fully transparent, legally sound, and considerate in everything we do. While we aim to become a well-known and trusted name in the towing industry, we are equally committed to maintaining a family-first mindset and a reputation for integrity and service.

We’re not just in the towing business—we’re in the business of helping property owners keep their communities safe, organized, and compliant.

Role Description

Eagle Towing Inc. is seeking a full-time, reliable, and detail-oriented Apartment Services Representative based in Lilburn, GA. This in-field role involves visiting apartment complexes to inspect vehicles for compliance with property regulations, placing enforcement stickers, documenting violations, and handling some office-related tasks.

Key Responsibilities

• Travel to 3–4 properties per day (varies) to inspect and log vehicles on site.

• Identify non-compliant vehicles and place appropriate stickers.

• Take clear, timestamped photos of stickered vehicles for records.

• Accurately log all enforcement actions on standardized reporting sheets or digital logs.

• Coordinate and communicate professionally with property managers or staff as needed.

• Perform occasional errands such as post office runs or delivering signs/stickers/contracts to properties.

• Support onboarding of new properties by assisting with basic contract or setup tasks.

  • Complete and manage paperwork accurately
  • Pay close attention to detail and identify/report inconsistencies
  • Work closely with other team members to service apartment communities
  • Contribute to a positive team environment

• Represent the company professionally and respectfully at all times.

• Follow company policies, safety standards, and legal guidelines.

Qualifications:

• Valid driver's license with clean driving record.

• Ability to walk large properties and work outdoors in various weather conditions.

• Strong attention to detail and ability to follow set procedures.

• Comfortable using a smartphone to take photos and enter basic information.

• Strong communication and interpersonal skills.

• Previous experience in security, parking enforcement, property management, or field services is a plus but not required.

  • Ability to work independently and as part of a team

Working Conditions:

• Outdoor work required.

• Daily travel to properties (within a set regional area).

  • Will be required to work minimum of 2 saturdays out of the month
  • Okay with being around working dogs

Opportunity for growing with the company and earning bonuses / commissions 

If you're someone who takes pride in doing the job right, enjoys being out in the field, and is looking to join a supportive and hardworking team, we’d love to hear from you!

Job Tags

Contract work, Outdoor, Saturday,

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