Job Description

Assistant Property Site Manager

Part-Time, Non-Exempt

Location: Livingston Office

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Section I: Position Details Job Opening Date: June 9, 2025

Job Status: This position is part-time 20 hours/week.

Wage: $22 - $25 / Hour General Summary of Purpose of this Position: Represents Resource Property Management (RPM) at assigned rental (apartment) complexes. Assists with leasing procedures, conducts periodic inspections, works in conjunction with maintenance personnel to coordinate maintenance and residents’ repair requests and coordinate service contractors. Assists with residents’ move-in/move-out, performs minor cleaning, coordinates apartment reconditioning between residents, and generally assists the residents with their rental needs.

Primary Job Duties and Responsibilities
1. Assists Property Manager with on-site support for leasing of apartments (30%) Responsible for showing available rental units and answering general questions.
Processes applications including obtaining 3rd-party verification of information, maintains waiting list according to established procedures.
Assists in resident move-in/move-out inspections/coordinating with
Maintenance to minimize number of visits to the unit.
Assists in enforcing lease agreements and Residents Handbook terms and conditions.
Responsible for assisting with rent and late fees collection actions.
Collects rents and other monies due the property(s) and makes deposits following established fiscal procedures.
2. Provides Resident Assistance (25%)
Handles requests for repairs and maintenance, completing
Maintenance Request Forms as needed.
Maintains a detailed record book listing all queries, assistance calls or requests, resident interaction difficulties, and any police visits, keeping R.P.M. advised.
Assists residents with routine problems per the Residents Handbook.
Assists in Re-certification process.
Receives calls and responds to lock outs, accidents/emergencies per established procedures.
Is aware of and provides referral information for various community services/activities.
3. Coordinates services necessary to the maintenance of the rental complex (20%)
Notifies Maintenance Coordinator of repairs needed and obtains authorization for repairs that exceed budgetary authority.
Participates in coordination & scheduling of repair and maintenance needed by licensed trades.
Responsible for assisting R.P.M. with required cleaning/reconditioning of vacated units.
4. Interacts and communicates with people representing a wide variety of professions and businesses (15%)
Communicates both personally and impersonally through oral and written directives and memoranda.
Maintains spirit of cooperation and understanding among tenants.
Able to represent R.P.M. in actions necessary to resolve disputes.
5. Ensures the property physical condition is maintained in a clean and safe manner (10%)
Responsible for daily inspections of all assigned buildings’ interiors (common areas) and the exterior grounds. This includes, but is not limited to: hallways, store rooms, porch/deck areas, stairways, sidewalks, parking lots, mechanical equipment, play areas, trash containers, and landscaping.
Performs pickup of loose trash and debris in the buildings and on the grounds.
Replaces light bulbs in security light fixtures, as needed.
Checks heating systems, as applicable.

Knowledge Skills and Abilities:
Language Skills: Read, write and speak basic English sentences.
Mathematical/ Money Handling Skills: Basic counting skills. Add, subtract, multiply, and divide simple numbers.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills: Words per Minute Computer Keyboard Required: basic keyboarding skills 10-Key Strokes per Minute
Data Entry Required: basic entry level skills Computer
Software and Operating Systems: Utilize computer spreadsheet (Excel) to input, format, and edit data and save, print, or transmit data. Utilize computer word processing (Word) to input, format, and edit documents and save, print, or transmit documents. Utilize internet/ e-mail to access, compose, send, retrieve, save, print, or transmit documents, or data files or electronic communication. Operate personal computer with Windows operating system to start programs, input, format, and edit data files and print or transmit data. Utilizes proprietary, custom or online programs or databases to input, format and edit data and save, print or transmit data.
Specify Software: YARDI Property Management Software.
HRDC, professional or Governmental Policies and Regulations: State or Federal Regulations or Laws: Montana Landlord and Tenant Act Agency Policies or Procedures: HRDC policies and procedures, knowledge of property management objectives, policies, and procedures
Specialized Professional or Industry Guidelines/Standards: Fair Housing Regulations
Drivers Licenses Required for Performing this Position: Montana Class D Driver License and appropriate insurance
Other Required Knowledge, Skills or Abilities:
Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups.
Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals.
Ability working with minimal supervision and effectively manage work flow.
Ability to respond effectively to the most sensitive inquiries or complaints from residents or applicants.
Demonstrates ability to work well with service agencies and residents.
Shows initiative in keeping the assigned rental complexes in good, clean appearance, in collecting all rents due the property and in actions to maintain the property at 100% occupancy.
Ability to prepare and present clear and accurate records and reports in a timely manner.
Ability to handle difficult situations in a calm and professional manner.
Essential Physical, Mental and Emotional Requirements of this position
The following physical, mental and emotional abilities are considered essential to perform the duties listed above:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 80 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures.
Education and Experience:
Education: The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:
Graduation from high school or GED required.
Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:
At least one year of experience in property maintenance or related field.
Two years of experience in this field preferred.
Experience in maintaining records and reports required.
Section III - Supervision Received:
Works under direct supervision of the Program Manager and Site Manager that assigns and checks work and sets the timing and the sequence of work.
This position supervises the following position(s): None
Section IV - Decisions Impact of Decisions and Errors Made by Position:
Decisions, final recommendations and/or errors primarily affect only this position but may directly affect the provision of timely, accurate and/or acceptable services to clients.
Judgment Required to make decisions: Requires judgment to solve daytoday problems, but usually within established procedures, guidelines, and precedents.
Section V - Financial Responsibility
This position is accountable for the following company money, funds, and budgets: rent, laundry collection, and property operating expense budgets.
Section VI - Personal Contacts
The incumbent is responsible for the following personal contacts (either in oral or written form) when performing the Duties and Responsibilities of the Position:
Daily Contact and Interaction with tenants
Weekly contact and interaction with supervisor.
Confidentiality: The incumbent works with confidential data. Effect of disclosure confined to one program.
Section VII - Working Conditions The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:
Works in temperature controlled office environment.
Weekly or more frequent operation of a motor vehicle under all weather conditions
Weekly or more frequent exposure to angry clients.
Weekly or more frequent exposure to risk of cuts, burns, shock or other minor injuries (not requiring hospitalization).
Weekly or more frequent exposure to animal bites or injuries caused by animals.
Weekly or more frequent exposure to unpleasant substances, odors or noises.
Weekly or more frequent requirement to work above ground level on ladder or scaffold.

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