JOB TITLE : Customer Service Associate
LOCATION : Savannah, Georgia, United States (GA 31416)
CONTRACT : Permanent - Full time (40 hours/week, Mon to Fri)
SALARY : $44,000/yr - $46,000/yr + Bonus
>> We are looking for a motivated, friendly, and professional Customer Service Associate to join our team!<<
THE COMPANY
Limbs & Things Inc. is dedicated to improving patient outcomes through designing, manufacturing, and distributing a range of premium quality medical task trainers to healthcare professionals at every level of education and continued medical professional development.
Our employees enjoy the opportunity to work in a collaborative small team atmosphere in a unique and fulfilling industry. In this role there are opportunities for development of skills, knowledge, and processes in both an office setting and to some extent in medicine due to our relationship with the healthcare industry.
THE JOB
The Customer Service department at our Limbs & Things, Inc. office in Savannah, GA plays a key role in the success of our organization by providing world class customer service, facilitating additional sales opportunities through our interactions with customers, and supporting management in accurate and timely book and record keeping.
Under direction of the Operations Director, the Customer Service Associate guides and supports the customer experience in a professional office setting. The daily role includes customer contact opportunities, entry level bookkeeping and sales support functions. The right candidate will excel at answering customer contacts via phone and email, quote, entry, order processing, precise record maintenance, problem solving and customer follow-up.
MAIN ACCOUNTABILITIES
Customer Service Tasks
Sales Team Support
TECHNICAL KNOWLEDGE, SKILLS & EXPERIENCE
PHYSICAL REQUIREMENTS
THE PACKAGE – WHATS IN IT FOR YOU?
We offer a competitive salary and a performance-related bonus based on national quarterly sales.
Other benefits include a culture of learning & connection and the opportunity to play a key role in a growing company!
If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role.
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