Job Description

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What We Do

At Applegreen, we Refresh Travelers on their Journey . We operate over 80 travel plazas across the Northeast and Midwest offering convenience, comfort, retail, and a variety of food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As the General Manager of a quick service restaurant (QSR), you will manage the overall operations and profitability of a food and beverage concept inside a travel plaza on a major highway. You will lead a team to meet or exceed financial and performance targets.

• Lead daily activities of associates and managers to achieve sales, service speed, customer satisfaction, brand standards, and food safety.
• Maintain budgets, inventory, food and labor costs, and reporting.
• Ensure compliance with brand standards and food safety standards.
• Foster a positive work culture focused on learning, development, and recognition.
• Recruit, develop, and retain a strong team, handling hiring, coaching, training, and discipline as needed.
• Monitor cash handling policies and ensure legal compliance.
• Address customer issues professionally to build long-term relationships.
• Collaborate with support partners like HR, Finance, and Maintenance.
• Maintain good relationships with vendors and the community.

Essential Experience & Skills

• Ability to lead a team in a fast-paced environment.
• Strong management, delegation, and problem-solving skills.
• Judgment and discretion in resolving issues.
• Proven track record of driving growth and satisfaction.
• Proficient with computers.
• ServSafe Certification preferred.

Requirements

• High school diploma or GED.
• 2+ years supervisory experience in a QSR.
• Flexible schedule, approximately 50 hours/week, including days, nights, weekends, and holidays.
• Reliable attendance and punctuality.
• Ability to stand, walk, and lift at least 20 pounds.
• Occasional travel to support other locations.

This list is not exhaustive, and responsibilities may change. We are an Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug-Free Workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Strategy/Planning and IT
• Industries: Food and Beverage Services

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