Job Description The Leased Housing Department (LHD) is seeking a Manager for its Certification Unit. The Unit is responsible for processing owner correspondence, certifying repairs, rent abatements, payment adjustments, and terminating for non-compliance with HUD’s inspection standards. Reporting directly to the Director, the Manager will have some latitude for independent initiative and decision making. The Manager will supervise day-to-day operations by overseeing office staff. Responsibilities include but are not limited to the following: Supervise the certification unit staff. Monitor assignments, workload, and performance. Review and evaluate Certification of Completed Repairs and other inspection-related documents. Generate and analyze progress reports. Review, research, and analyze data to identify productivity and other trends. Collaborate with other departments on various projects and issue resolution. Create suspensions, reinstatements, and approve payment adjustments for property owners. Calculate Section 8 Subsidy payment adjustments for reinstatements, ensuring payments are processed in accordance with NYCHA/Leased Housing policy and procedures. Review cases under long-term suspensions, initiate terminations, and process move-offs in accordance with policy and procedures. Research and ensure timely response to inquiries, including correspondence from advocates, property owners, voucher holders, and other third parties. Handle administrative tasks related to staff management, including reviewing productivity, administrative tasks, staff development, disciplinary actions, and issue escalation. Perform other tasks as needed to support and improve the overall operations of the Inspections Department. NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Housing Manager title on 07/22/2024. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered, likewise applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: Additional Information: For NYCHA employees: this position is open as a promotional opportunity and on a direct transfer (lateral) basis. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). NYCHA residents are encouraged to apply. Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
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