Job Description

Assistant Manager Insurance Compliance

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Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do.

Our purpose is to improve lives. We foster a culture of caring, support, inclusion, and belonging. Greystone is committed to diversity and inclusion, ensuring a welcoming environment for all.

Role Overview: We are seeking an Assistant Manager to join our Insurance Compliance Post-Closing team. The role involves reviewing and ensuring compliance with insurance policies, processing insurance waivers, handling complex insurance compliance matters related to Agency and Company requirements, and guiding the insurance team.

Primary Duties:

• Proficient in loan documentation, real estate, investor, and company guidelines regarding insurance administration.
• Assist in compliance audits for the insurance team.
• Coordinate and lead departmental training.
• Communicate with internal and external clients on insurance matters.
• Provide guidance on departmental processes, including non-compliant policies, flood reviews, and waivers.
• Collaborate with Servicing, Asset Management, and external parties to resolve procedural or compliance issues.
• Conduct meetings with stakeholders regarding insurance coverage and requirements.
• Monitor catastrophic insurance compliance.
• Review performance standards.
• Manage and coach team members to ensure effectiveness and deadlines are met.
• Perform other duties as assigned.

Qualifications:

• Bachelors degree in Finance, Accounting, Business Administration, or at least five years of relevant experience in insurance and multifamily loan servicing.
• Leadership and team management experience.
• Understanding of Agency Insurance requirements.
• Strong problem-solving, communication, and organizational skills.
• Proficiency in MS Office, familiarity with Microsoft Dynamics is a plus.
• Attention to detail, accuracy, and ability to multitask.

At Greystone, diversity and inclusion are core to our culture. We believe in creative solutions through diverse perspectives. We are an EEO employer.

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